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BB937's avatar
BB937
Experienced User
3 years ago
Solved

Confirm Product and Licence Information for additional company file

Hello, we are undergoing a business structure change and are required to run two (2) MYOB files for a period of time.

We currently use (desktop) AccountRight Plus 2022.2 and access our current data file which lives on-line.

Our annual subscription we have paid for is AccountRight Live Premier Perpetual Licence.

I just need formal clarification on how many company files we can have using AccountRight Plus, as I have read in help files we can only have one (1) on-line file, however was told over the phone we can have two.

I don’t want to create a new company file only to have it expire in 30 days.

Thanks

  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi BB937, 

     

    Thanks for your post, I'm happy to check this for you please send me a private message with your product serial number and email address. 

     

     

    Update: Resolved via private message, confirmed subscription. 

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    3 years ago

    Hi BB937, 

     

    Thanks for your post, I'm happy to check this for you please send me a private message with your product serial number and email address. 

     

     

    Update: Resolved via private message, confirmed subscription.