Forum Discussion

Dave_R's avatar
Dave_R
Contributing User
5 days ago

License file required urgently please

Please generate a new license file for me.

license
subscription
  • Doreen_P's avatar
    Doreen_P
    4 days ago

    Hi there Dave_R,

     

    It sounds like you might be after one of two things:

     

    • A license file for confirmation—If it's for an older product, you can likely self-serve through this link or contact our support team for help.
    • An additional file or subscription—In this case, it's best to reach out with one of our sales reps, who can guide you through the options.

     

    Cheers,

    Doreen

  • Dave_R's avatar
    Dave_R
    Contributing User
    3 days ago

    Thanks for the reply Doreen.

    I do require a license file for an older version of AccountRight and usually I post a message on here and I am contacted by someone who assists by asking me to send the relevant details of the software version and company file number etc and then confirms and sends me a file via email to reactivate/confirm. This year the MYOB website seems even more difficult to navigate and get the appropriate help.  

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    4 days ago

    Hi there Dave_R,

     

    It sounds like you might be after one of two things:

     

    • A license file for confirmation—If it's for an older product, you can likely self-serve through this link or contact our support team for help.
    • An additional file or subscription—In this case, it's best to reach out with one of our sales reps, who can guide you through the options.

     

    Cheers,

    Doreen

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