Forum Discussion

Amz's avatar
Amz
Contributing User
2 years ago

Link online Subscription to a new company file

Hi Could someone please help  me how to link a new company to the online subscription?
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi Amz 

Thank you so much for your post. Upload your file. If your company file is activated and you have an AccountRight subscription, you can upload your file to the cloud. Open the file you want to upload and then go to the status bar (or the File menu) and choose Go Online (Upload This File). You'll need to enter your MYOB account details

This help article has more information about : Put your company file online

Regards,
Earl

  • Amz's avatar
    Amz
    Contributing User
    2 years ago
    Hi Earl 
     
    Thank you for your reply, When i clicked Go online , it asks me to subscribe to account right liveand take me to this page below:
     
    Software Download :MYOB
     
    Have I done something wrong as we already have an online subscription?
     
     
    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      2 years ago

      Hi Amz 

      For me to take a look at this for you can you please send me a private message with the following information: 

        * Serial number
        * Company name
        * Email Address and CDF Number/ID

      Regards,
      Earl

      • Amz's avatar
        Amz
        Contributing User
        2 years ago

        Hi Earl

         

        Seems like the private messaging is not working?

         

        It takes me to this page (attached the screen shot for your reference)

         

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