Hi
I have been using the same myob account for 16 years.
now that I can’t get into my emails ever again..
I can’t get the authentication code to log into myob.
is there a number I can call.
because i can’t get into emails I can’t even get my client number and the ppl on the chat do nothing but say I can’t help you.
so I have myob that I can’t use at all
can’t cancel cos I can’t log in
surely there must be a number I can call to get Id’d.
can anyone help
Hey JudyDuz
We've launched a dedicated MOCA 2FA Reset Agent that troubleshoots 2FA issues and, when safe, completes a reset. To use it, visit http://myob.com/contact-us and select Reset 2FA in the MOCA chat. More information can be found on this page!
Thank you but that does not work. As I do not know my client number at all
that is my problem.
my client number is stuck in the emails which I can no longer access
which is also where the login code goes
so I have no way of getting in
please help as it’s day 3 now
Hey JudyDuz
Do you have any historical invoices from MYOB? If so, your client ID will be listed on them. If you don't have access to those details you'll need to give us a call up for further assistance. Our contact options are available on this page.
