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Tracyzhang's avatar
Tracyzhang
19 days ago

Looks different after upgrade

Is this the new version? After upgrading, tt's only about half a dozen clients so far that looks like this.
Mike_MYOB's avatar
Mike_MYOB
Community Manager
19 days ago
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Hi there Tracyzhang , 
We are trialing the new look with 3,000 customers starting today
*I have removed your image sorry as this is a trial and we are seeking feedback during this EAP

You mentioned having multiple clients, if you are a partner, you will see an in product message with information for you about this in your practice dashboard and the customers included received emails today at 9.30 AU

Thanks, Mike

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After upgrading, tt's only about half a dozen clients so far that looks like this. ","body@stringLength":"114","rawBody":"

Is this the new version? After upgrading, tt's only about half a dozen clients so far that looks like this.

","kudosSumWeight":0,"postTime":"2025-03-13T11:01:58.416+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:890372_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":29},"visibilityScope":"PUBLIC","canonicalUrl":"","seoTitle":"","seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Is this the new version? After upgrading, tt's only about half a dozen clients so far that looks like this.

"},"Conversation:conversation:890372":{"__typename":"Conversation","id":"conversation:890372","solved":false,"topic":{"__ref":"ForumTopicMessage:message:890372"},"lastPostingActivityTime":"2025-03-19T07:59:58.173+11:00","lastPostTime":"2025-03-19T07:59:58.173+11:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:890372":{"__typename":"ModerationData","id":"moderation_data:890372","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:890372_2":{"__typename":"Revision","id":"revision:890372_2","lastEditTime":"2025-03-13T11:30:39.205+11:00"},"ForumReplyMessage:message:890376":{"__typename":"ForumReplyMessage","id":"message:890376","conversation":{"__ref":"Conversation:conversation:890372"},"author":{"__ref":"User:user:259431"},"revisionNum":1,"uid":890376,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Accounting_Software_General"},"subject":"Re: Looks different after upgrade","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:890376"},"parent":{"__ref":"ForumTopicMessage:message:890372"},"body":"

Hi there Tracyzhang , 
We are trialing the new look with 3,000 customers starting today
*I have removed your image sorry as this is a trial and we are seeking feedback during this EAP

You mentioned having multiple clients, if you are a partner, you will see an in product message with information for you about this in your practice dashboard and the customers included received emails today at 9.30 AU

Thanks, Mike

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Hi there , 
We are trialing the new look with 3,000 customers starting today
*I have removed your image sorry as this is a trial and we are seeking feedback during this EAP

You mentioned having multiple clients, if you are a partner, you will see an in product message with information for you about this in your practice dashboard and the customers included received emails today at 9.30 AU

Thanks, Mike

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