Forum Discussion
Hey CarolDuncan
Can you please send me a private message confirming your serial number, a screenshot of what you see when you're unable to move/resize a window with the cursor in shot and also a screenshot of your version build (available if you click Help > About MYOB AccountRight in the top file menu). I'll make sure to follow up on this one for you.
Hi AmandaMYOB - I will do as soon as it happens. I tried to take a screenshot of it for the original post but couldn't do so without losing the cursor and what it was doing - I will take a photo of the screen when it happens again. At the moment I'm unable to replicate the problem but it has happened in a few separate sessions over the last few weeks.
- AmandaMYOB8 months agoMYOB Moderator
Hey CarolDuncan
Thanks for the update. We deployed a patch release last week to address some of the display issues users were experiencing so hopefully that's helped. If it happens again, reach out with some screenshots and we can take a deeper look!
- CarolDuncan8 months agoExperienced User
Hi AmandaMYOB
Stupid question - how do I message you privately? :-)- CarolDuncan8 months agoExperienced User
Ah - worked it out - will message shortly.
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