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ESTELLEPL's avatar
ESTELLEPL
User
11 months ago
Solved

My file needs to be reset

I keep getting the message "Backup in progress"

  • Doreen_P's avatar
    Doreen_P
    11 months ago

    Hi, ESTELLEPL 

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    We were able to run a fixed script on your company file. Kindly log out and then log back into your account to see if the error message will appear again. 

     

    Please let us know if you still require any further assistance with this. We are happy to assist you.

     

    Best regards,

    Doreen

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    11 months ago

    Hi, ESTELLEPL 

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    We were able to run a fixed script on your company file. Kindly log out and then log back into your account to see if the error message will appear again. 

     

    Please let us know if you still require any further assistance with this. We are happy to assist you.

     

    Best regards,

    Doreen

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