Hi Princess_R
Further to my previous message, this is the crash error I am repeatedly encountering. I have sent hundreds of these crash reports via the automated email mechanism, but the issues not only continue to persist, they are occurring with increasing frequency and are rendering the product almost unusable.
Hey Matty72
Please make sure you're on the latest version. We released 2026.2.1.12 on the 30th March to address an issue that was preventing multiple users accessing AccountRight on the same computer at the same time. We have also addressed the issue causing AccountRight to crash during online backups and restores. The release notes can be found on this page.
Let me know if the issue persists on the latest version. If you continue to experience an error, you can click 'View error details' on the bottom left when the message pops up and attach the diagnostic log. This will help us pinpoint what's going on.
