Hi BLF,
It sounds incredibly exhausting to be passed around that long, while trying to arrange a straightforward account migration. And receiving “resolved” emails when the issue is still ongoing is certainly not the experience we want for you.
After reviewing the cases, it looks like the main difficulty has been confirming the correct serial number for the MYOB Business account you’d like to transfer to. Please reply to case number 03312037, which is the best case for the team to continue working from. You may also call our support team via our Contact page and provide that case number so they can look into it with you directly.
Cheers,
Princess
11 weeks today and still no satisfaction.
Princess_R, please, no more meaningless insincere platitudes.
Your support people assume your systems are working as they should and that your people are well trained, knowledgeable, competent and infallible.
They are poorly trained incompetent fools.
Please pass this to a senior person that knows what they are doing and will assume responsibility for their actions and not hide behind a keyboard.
My experience so far, you are no better than Indian scammers.
