Forum Discussion
I too am continuing to get this message. With the way our business is run, I need to operate from the desktop version and send emails through outlook so hope this is resolved soon.
I am using the Classic outlook (never used the new version)
SupportNoteGuy is there any further information on this "Email not sent – Unsupported Outlook Version." issue?
Caitlin_G Leonie_H ChrissyK1 if you are receiving this message but you actually use Outlook classic, as part of a desktop installation of Office 365, then possibly running a "quick repair" of Office may help, or a full "Online repair" (which will take longer).
- Leonie_H6 months agoMember
Mike_James Thank you - that appears to have resolved it. Very much appreciated.
- Mike_James6 months agoUltimate Cover User
Leonie_H , good news! Have you at some stage enabled the new Outlook and then reverted to Classic?
- Leonie_H6 months agoMember
No I've always used classic, however I use New Outlook for personal emails so do have that on my laptop. The only time I enabled it was at the suggestion of an earlier comment which said to try toggling to New and then reverting back to classic.
- ChrissyK16 months agoExperienced User
Thank you some much Mike this has resolved my issue with outlook.
We are now having problems with MYOB's mandatory verification process that has automatically pushed us into their online payments system. Sure we can switch it off but any existing invoices need to be switched off manually. All of this so MYOB can charge our customers a surcharge and take it out of our account before we even get paid - Not happy Jan
- Mike_James6 months agoUltimate Cover User
ChrissyK1 , I'm glad this Outlook issue is fixed for you. It's unfortunate that disabling online payments does not apply to existing invoices. I'm not aware of any method of doing that in bulk.
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