Forum Discussion

Caitlin_G's avatar
Caitlin_G
Experienced User
6 months ago

MYOB AR - Email not sent - Unsupported Outlook Version - asking to switch to Outlook Classic

Hi I am asking for help as I am encountering a problem with my MYOB AR program when trying to send any emails from the desktop MYOB version to outlook.  I continue to get the attached error message...
Mike_James's avatar
Mike_James
Ultimate Cover User
6 months ago

Leonie_H​ , good news! Have you at some stage enabled the new Outlook and then reverted to Classic?

Leonie_H's avatar
Leonie_H
Member
6 months ago

No I've always used classic, however I use New Outlook for personal emails so do have that on my laptop.  The only time I enabled it was at the suggestion of an earlier comment which said to try toggling to New and then reverting back to classic.

  • Mike_James's avatar
    Mike_James
    Ultimate Cover User
    6 months ago

    OK, one or other of those situations may have confused the Office Link, which the repair corrected.

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