Forum Discussion

Caitlin_G's avatar
Caitlin_G
Experienced User
6 months ago

MYOB AR - Email not sent - Unsupported Outlook Version - asking to switch to Outlook Classic

Hi I am asking for help as I am encountering a problem with my MYOB AR program when trying to send any emails from the desktop MYOB version to outlook.  I continue to get the attached error message...
Kneeboned's avatar
Kneeboned
Member
2 months ago

Hi Caitlin

Having this problem too. Were you able to resolve this and if so how?????????

Caitlin_G's avatar
Caitlin_G
Experienced User
2 months ago

At this point, the system will function correctly one day and then fail to send for the next week or more, then randomly works one day and then stops again; and I’m unsure why. I have followed all of the instructions provided above. I’ve also tried restarting my computer more frequently—normally it remains on continuously—but this hasn’t produced consistent results. When the issue occurs again, a restart makes no difference. The situation is extremely frustrating.

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