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PShah's avatar
PShah
Contributing User
23 days ago
Solved

Myob Billing and plan change

Seeking MYOB attention on billing query and data file as intend to make some plan changes. Called them on 1-7-26 and waited for 30min before dropping the line. Than got to know that Account-right h...
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  • Genreve_S's avatar
    Genreve_S
    23 days ago

    Hi PShah, 

     

    Thanks for sharing this here. I can see this has already taken a lot of time.

     

    Wait times are longer than usual at the moment because of the volume of incoming requests, and I understand the delay has been frustrating. If you’ve already requested a callback through priority support, the best thing to do is keep an eye out for a response from the team. 

     

    Regards,
    Genreve

Genreve_S's avatar
Genreve_S
MYOB Moderator
23 days ago

Hi PShah, 

 

Thanks for sharing this here. I can see this has already taken a lot of time.

 

Wait times are longer than usual at the moment because of the volume of incoming requests, and I understand the delay has been frustrating. If you’ve already requested a callback through priority support, the best thing to do is keep an eye out for a response from the team. 

 

Regards,
Genreve

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