I haven’t been able to get back into my capture app successfully since getting a new phone. I have: logged in and out turned phone off and on deleted and reinstalled app it keeps telling me ‘we...
I can't seem to find any reported issues similar to yours. I believe it's best to reach out to support to further troubleshoot your capture app. You can reach out via the MyAccount window or live chat through MOCA.
Regards, Genreve
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