Lorraine01 I have a staff member who is having exactly the same issue. I've cleared caches, I've reinstalled the desktop app, I've reinstalled a previous version of the app. It goes to the web login sends the authentication code, and doesn't loop back to actually open the desktop app.
Did you find a resolution for this?
ClaireL unfortunately not, in the end our IT company had to take my computer away reformat it and start from scratch, it then started working again so I am unsure if it was a MYOB issue or my computer. MYOB help is absolutely no help, I am still waiting on them to reply to me from my support request sent weeks ago and their online chat takes far too long to reply and all they do is recommend everything I had already done.
