Forum Discussion

NinaLiu's avatar
NinaLiu
Contributing User
2 years ago

Myob file is stuck in backing up process - Urgent

Hello,   One of our company file is stuck in the backing up process, could you please help to fix it?    Thanks 
Hannah_V's avatar
Hannah_V
Former Staff
2 years ago

Hi, NinaLiu. Thank you for your post here in the Community Forum.


We understand the significance of accessing your company file, and we want to assure you that we're here to help you.

To further assist, can you confirm the last 4 digits of your serial number and the Company File ID (Help>>About AccountRight) so that we will be able to reset this for you?

 

Thank you for your patience and we look forward to assisting you.

 

Best regards,

Hannah

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.