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Kaye4's avatar
Kaye4
6 years ago
Solved

MYOB has to close

Hi,   I have been updating information in Employee Card Files.  MYOB keeps telling me there is an error and needs to close??  I have started & re-started with no success.  Can someone please advise...
  • Haydes's avatar
    Haydes
    6 years ago

    Hi Kaye4 

     

    There was a problem with the Document Server at the time you posted. When I was looking in on it, looks like we had a problem with the container it was hosted on. This can cause problems with Card Files as these would be trying to make a call to the Document Server.

     

    Working with the crew, we managed to fix the problem, are you able to close and re-open AccountRight and see if this is now working?

     

    Relevant Link:

    In Tray Documents not accessible

Haydes's avatar
Haydes
MYOB Product Team
6 years ago

Hi Kaye4 

 

There was a problem with the Document Server at the time you posted. When I was looking in on it, looks like we had a problem with the container it was hosted on. This can cause problems with Card Files as these would be trying to make a call to the Document Server.

 

Working with the crew, we managed to fix the problem, are you able to close and re-open AccountRight and see if this is now working?

 

Relevant Link:

In Tray Documents not accessible

  • Kaye4's avatar
    Kaye4
    6 years ago

    Hi & thanks so much for letting me know.

     

    I re-started everything and all seems to be ok now.

     

    Cheers

    Kaye :-)

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