Forum Discussion

Jo006's avatar
Jo006
Member
10 months ago

Myob stuck in "back up in progress"

Hi,

Could you please assist

My Myob file is stuck in backup mode, its need to be reset please - urgent

I did a backup late yesterday, it seemed to stop

Now all I get is backup in progress.

Is there someone that can reset my company file or advise how I can access.

Thanks

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    10 months ago

    Hi Jo006,

     

    I had a look on my end but couldn't see any account linked to the email you're using here. The good news is our support team can sort this quickly by running a script to get you back in. Just jump onto our live chat support through our virtual assistant, MOCA, or submit a case via MyAccount.

     

    Regards,

    Sai

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home