Forum Discussion

Alltrades1's avatar
Alltrades1
Experienced Cover User
5 months ago

MYOB Stuck in Backup Process

Hi Everyone   I'm having trouble I started my backup this afternoon and it was taking ages and not processing so I closed MYOB and now it's stuck in the back up process and won't let me back in.  ...
Doreen_P's avatar
Doreen_P
MYOB Moderator

Hey NickObod,

 

I've successfully run a fix on your company file, and it's now active again. Make sure to log out first before accessing the file. If you still encounter any issues with your file, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant MOCA.

 

Best regards,

Doreen

Sim_n's avatar
Sim_n
2 months ago

Hi Doreen, 

Could you please fix my company file?

Thanks

Sim

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