Forum Discussion

Alltrades1's avatar
Alltrades1
Experienced Cover User
5 months ago

MYOB Stuck in Backup Process

Hi Everyone   I'm having trouble I started my backup this afternoon and it was taking ages and not processing so I closed MYOB and now it's stuck in the back up process and won't let me back in.  ...
LF6's avatar
LF6
13 days ago

Hi,

Our company file is stuck in "back up in progress" - wondering if you could help?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    13 days ago

    Hey LF6,

     

    I've successfully run a script over your company file that's stuck in "Back up in progress." Make sure to log out and then log back in to access your company file. If ever you encounter the same error message in the future, you can reach out to our support team directly on Live Chat via our virtual assistant, MOCA.

     

    Best regards,

    Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.