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Hi TrentO,

Thanks for flagging this with us. We’ve seen a few similar reports, and in those cases the issue was resolved by removing the user, deleting the invitation, and then sending a new invite.
 

If that doesn’t resolve it for you, please reach out to our team and we’ll be happy to look into it further. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl