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Lucky_Man's avatar
Lucky_Man
Experienced Cover User
13 days ago

Offline File Phase Out

Just got notification that Accountright Offline is being phased out 17th June 2026.

Well I guess we all new it was coming one day but the notification period is way to short and it would be very unfair to require those of us who can not run online to change accounting software so quickly and just before end of financial year.  It is OK to say goodbye but I would ask you make a clear option available to get us into the new financial year before enforcing this and clarify ongoing access to our own data.

 

I want to understand this line in the notification better 


"AccountRight desktop isn’t going anywhere. The only change is that your company file/s will need to be online to receive product and security updates, support, and online services."

 

But this contradicts the line

 

"This means if your file is not online after 17 June 2026, you will not be able to open, edit or save your offline file. "

 

So we will we or wont we be able to continue using an existing/ older version indefinitely - noting the above limitations around updates.

 

20+ years ago I actually had an email from your CEO saying that MYOB would never do this when MYOB started the whole file registration thing.

 

Are you saying that unless we share are file with MYOB, we wont have a way to access our own data? 

 

 

22 Replies

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  • HoneySandra's avatar
    HoneySandra
    Experienced Cover User
    17 hours ago

    Hi,

    How totally confusing is this. MYOB has given me a link to download via a different server on my pc so it doesn't appear where? exactly? Is the above solution better than what MYOB gave me? I'm not that computer savvy when it comes to installing and working around things. Is there anyone who can give me a step by step which is a bit easier to understand?

     

    On top of  all that, I have waited for over 4 hours last Friday trying to get quotes and help with how to migrate one of my files. Looking to change to Xero soon once this mess gets sorted out. MYOB should have given us 6 months timeline to swap over, and made the swap happen in early July. Now, their call centres are inundated with people needing help and my "Priority service" is a joke.

  • HoneySandra's avatar
    HoneySandra
    Experienced Cover User
    17 hours ago

    Did this work okay for you? Do you have any more tips?

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