Forum Discussion

Mel3066's avatar
Mel3066
Contributing User
1 year ago

Process of cancelling MYOB subscription and changing file to read only for historical data?

Hi There,   We moved away from MYOB Account Right and have been using a new program since 1st July 2024.  I now only use MYOB for looking up historical data.     What is the process to cancel our...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi Mel3066,

 

To manage your subscription while keeping your file accessible in read-only mode for historical data, make sure to create a backup of your AccountRight file to ensure you have a copy of your data. You can find the steps on how to back up your file here.

 

Once you've backed up your file, you can manage your subscription by visiting this link or by submitting a support case via MyAccount for assistance with your concern.

 

After the subscription is canceled, your file will automatically be in read-only mode, allowing you to view your historical data.

 

Regards,

Sai

 

 

Mel3066's avatar
Mel3066
Contributing User
1 year ago

Thank you so much!  Really appreciate the help. 😊

If only MYOB released their manufacturing module earlier, this is why we invested in another program, unfortunately before receiving MYOB release info.

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