Forum Discussion

Mel3066's avatar
Mel3066
Contributing User
1 year ago

Process of cancelling MYOB subscription and changing file to read only for historical data?

Hi There,   We moved away from MYOB Account Right and have been using a new program since 1st July 2024.  I now only use MYOB for looking up historical data.     What is the process to cancel our...
TonyR1's avatar
TonyR1
Member
2 days ago

Dear Sai

Does the local, read only backup version also include the scanned invoices?

Thanks

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 days ago

Hi TonyR1,

Thanks for checking. Just to clarify, if the file is being kept as a local read-only backup, that version won’t include the scanned invoices or In Tray documents.
 

Those documents stay with the online file, so the backup will still give you access to the company data, but not the online attachments. If you still need those scanned invoices, the best option is to download them while the file is still online, or keep online read-only access so those attachments can still be viewed and downloaded.

Regards,
Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home