Forum Discussion

Mel3066's avatar
Mel3066
Contributing User
1 year ago

Process of cancelling MYOB subscription and changing file to read only for historical data?

Hi There,   We moved away from MYOB Account Right and have been using a new program since 1st July 2024.  I now only use MYOB for looking up historical data.     What is the process to cancel our...
Tia_MO's avatar
Tia_MO
Member
1 month ago

Do you have a link to the online read only subscription?

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 month ago

Hi Tia_MO,

 

Here’s the link to the online Read-Only offer terms: Read-Only offer terms. It keeps your transaction and attachment history accessible, but you won’t be able to edit the file.

 

Regards,

Sai 

  • Tia_MO's avatar
    Tia_MO
    Member
    1 month ago

    Hi Sai, 

     

    Thank you for that link. Would I still be able to download & print attached documents in the read only subscription if I needed to?

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      1 month ago

      Hi Tia_MO,

      Yes, you’d still be able to download and print existing attached documents in Read Only, provided your user access allows it. You wouldn’t be able to upload new documents or make changes to the file while it’s in Read Only.

      Regards,
      Earl

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