Forum Discussion

Treasure's avatar
Treasure
Member
2 years ago
Solved

Account Right - can't log in due to back up - but no one is backing up

I can't log in to MYOB as the system says it is backing up but no one is backing up ? 
  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi, Treasure

     

    Thanks for your post.

     

    We were able to run a fix script on your company file. Kindly try to access your account again by logging in and letting us know if it's working already.

     

    Should you need further assistance, please don't hesitate to create a post again.

     

    Best regards,

    Doreen

NikkiParsons's avatar
NikkiParsons
Valued Cover User
2 years ago

You will need to call MYOB support.

  • Florence1234567's avatar
    Florence1234567
    Member
    1 year ago

    Why does Myob not have 24/7 support ? What world are they living in 

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      1 year ago

      Hi Florence1234567,

      Thanks for your post, and welcome to the Community Forum! MYOB has tailored its support hours based on the needs of the majority of its users. This means that we've put resources where they're most needed, during regular business hours. But don't worry, we've got you covered outside of these hours too! MYOB has a wealth of online resources, a comprehensive knowledge base, active community forums, and handy self-service tools. MYOB Support, Getting help and support. 

       

      Feel free to post again, we're happy to help!

      If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

       

      Regards,
      Earl

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