Forum Discussion

ms212's avatar
ms212
Member
8 months ago

Read only access

Hello, I have been using MYOB for many years but yesterday I logged on and my access has been changed to Read Only, I cannot do anything!  I am the administrator and have all permissions on.  I have ...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
8 months ago

Hi ms212,

 

Sounds like a real headache, especially when you've got BAS and invoicing on your plate. We had a look using the email address you're using right now, and we couldn't find an account linked to it. To get this sorted quickly, we'd recommend having a chat with our support team so they can double-check everything for you and help fix it up.

 

If you've already logged a support case and still haven't heard back, the quickest way to get help is to jump onto our live chat support through MOCA, our virtual assistant. 

 

Regards,

Sai

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