Forum Discussion

Andrew76's avatar
Andrew76
10 months ago

Recovery Code

I am having trouble accessing my 2FA because I have a new phone and I don't have a recovery Code on email.  could you please help me solve this problem.   Thanks   Andrew 
Princess_R's avatar
Princess_R
MYOB Moderator
10 months ago

Hi Andrew76,

 

Thank you for reaching out. Please allow me to extend a warm welcome to the Community forum.

 

I'm sorry for the late reply. If you're still in need of help setting up your 2FA code on your new device and don't have any recovery codes, our team can help you reset your 2FA. I would recommend reaching out to our virtual assistant, MOCA. You can find MOCA on our website at https://www.myob.com/au/support. This will allow us to assist you more promptly and effectively address your concern.

 

Please let me know if you need further assistance.

 

Cheers,

Princess

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