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IreneRSA's avatar
IreneRSA
Experienced Cover User
1 month ago
Solved

Remove Online File

Hello, I recently uploaded a file that did not need to be uploaded. Can I please have this removed from online? Last Four Digits 8014 ID 1
  • AmandaMYOB's avatar
    AmandaMYOB
    28 days ago

    Hey IreneRSA​ 

    You will need to either reach out to our live chat team via MOCA for this to be actioned. Alternatively, you can raise a case via your My Account dashboard and someone will reach out to you to assist further. Please note we are currently experiencing a high volume of requests and may take longer to get back to you.

    Cheers, Amanda. 

IreneRSA's avatar
IreneRSA
Experienced Cover User
28 days ago

Thanks for responding Amanda.

 

The MOCA wasn't very useful and I have found raising a case doesn't always get answered. I will raise a case and see what the outcome is.

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