reverse payment
How do I get a undeposited fund transaction back into Prepare bank deposits as I haven't marked if off with bank feed yet? If I go into accounts then undeposited funds I can see it there but if i rev...
Forum Discussion
Hi Earl,
thanks for your reply. Wouldn't this make it show as 2 payments received or even put a credit towards this account? Or not as I haven't marked it off in Bank feed yet? So what you are saying is go to Sales - Receive payment and enter the amount received and select undeposited funds. Then mark it off again and leave the other already disappeared amount as is?
Hi lola_d,
The steps you’ve listed might make things more complicated and double the amount. A recorded payment won’t be taken off unless you remove it. I noticed one of my colleague already replied to your other post and suggested removing the payment from the invoice first. Once that’s done, you can receive the payments again and group them under Undeposited Funds. That way, everything will show up properly on the prepare bank deposit window.
Cheers,
Princess
