Forum Discussion

Robyn11's avatar
Robyn11
Experienced User
5 months ago

STUCK IN BACKUP PROCESS

Hi There. we are currently stuck in the Backup process and would appreciate some help since there is no one to call and we dont have an email address to send issues to.
  • Robyn11's avatar
    Robyn11
    5 months ago

    Hi Earl.  thank you very much, we now have access to MYOB. 

Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi Robyn11 ,

We have an online script that can resolve this issue. Please reply with the last four digits of your Serial Number and your Company File ID so we can arrange the fix for you.

Looking forward to your response.

Regards,
Earl

Robyn11's avatar
Robyn11
Experienced User
5 months ago

Hi Earl.  If we could logon i could give you our serial number.

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