Forum Discussion

Robyn11's avatar
Robyn11
Experienced User
10 days ago

STUCK IN BACKUP PROCESS

Hi There. we are currently stuck in the Backup process and would appreciate some help since there is no one to call and we dont have an email address to send issues to.
  • Robyn11's avatar
    Robyn11
    10 days ago

    Hi Earl.  thank you very much, we now have access to MYOB. 

Earl_HD's avatar
Earl_HD
MYOB Moderator
10 days ago

Hi Robyn11 ,

Thanks for providing the information. I've made some changes on the backend for the Serial Number ending in 7790 that should fix the issue. Please let me know if the issue persists.

Looking forward to your response.

Regards,
Earl

  • Robyn11's avatar
    Robyn11
    Experienced User
    10 days ago

    Hi Earl.  thank you very much, we now have access to MYOB.