Stuck in Backup
Hello, we are currently unable to access a MYOB file. It appears to be stuck in the backup process. Although the most recent backup seems to have completed successfully, it still gives us the message...
Forum Discussion
Hi Sai
I have the same problem.
Could you please check and fix?
Hi ihelen,
I’ve checked your company file and can confirm the issue is still occurring. I’ve arranged a backend script that should resolve it.
If the issue remains the same, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
