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VWimage's avatar
VWimage
Member
2 months ago

Switching between company files in the latest upgrade

I have 2 company files I use on a daily basis using the latest AccountRight. I can usually exit one & then open the other one using the 2 factor authentication (completely different login details for each). I believe in the last few days there has been another upgrade & now when I try to sign in it brings up a webpage saying "This site is trying to open MYOB AccountRight" (which it never used to). So I click Open & it just keeps opening the same company file. If I choose Cancel it bring me back to square one! It won't allow me to choose which company file I need to open, it just keeps opening the same file. HELP PLEASE!! 

3 Replies

  • VWimage's avatar
    VWimage
    Member
    2 months ago

    Just an update.......I finally managed to get into the other company file by going to myMYOB online account & logging out of one file & then finding the other one to log into. Normally I can do this within the program. Not sure why this has changed, not very efficient & not practical when you need to switch between companies regularly.

  • Liz_A's avatar
    Liz_A
    Super User
    2 months ago

    Hi VWimage​ 

    I use Desktop MYOB and often log into two (or more) files at the same time without logging out of one before logging into the other. I just minimise (or Windows logo & D) and go back to the Desktop shortcut and log in to the next file and then swap between these using Alt Tab (which also swaps to/from Reports to other modules within a file). If I need to access two web browser versions, I use two different types of browsers to login rather than having to switch clients.

    Cheers

    Liz

  • awirthy's avatar
    awirthy
    Member
    2 days ago

    VWimage​ Is this still working for you. As of now it doesn't appear to be working here. As it now appears that MYOB detects the currently logged in session and asks to stay logged in or out log out when you switch logged in users in the browser.

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