Hi! Just got an update and is now resolved on my end, hope this help. :)
Is there any update on this issue? It would appear that the update to MYOB has caused this issue. Mine was working fine before the update and I have had the issue ever since. Very frustrating.
Hi Sallyw,
Our team is aware of this issue, and we’ve confirmed with our developers that the TAB key functionality will definitely be fixed in the next AccountRight release. I’ve also flagged your file as affected, so you’ll be notified as soon as there are any updates.
Regards,
Earl
Same issue, please advise when it's fixed.
It is very annoying and takes time when processing to use the mouse not the Tab.
I feel like we should be getting at the very least a discount on our next month's subscriptions, if not a free month. This issue has been ongoing for weeks now and it's costing us all a lot more processing & admin time to work around it.
Hi MT-HSP and wendyb_eai,
We totally get how annoying this ongoing problem must be, and we're really sorry for all the hassle it's caused. The Product team is on it and doing their best to fix the issue. While we can't give you an exact date for the next AccountRight update, we assure you that the fix will definitely be included in the next release. We've logged your account and made a note of your feedback in the ongoing case. Thanks for your patience.
Cheers,
MYOB
Surprise, surprise, this was a lie! MYOB has updated this morning and the tab issue isn't fixed!
I also have the same issue. It's a real nuisance.
Could I please be advised once it is fixed.
Hi wendyb_eai,
The fix is planned for the next update, but we don't have an exact timeframe just yet. We'll be sure to keep you updated as soon as we have more details.
Regards,
Sai
It is extremely frustrating, especially when there are so many entries to be made. I also thought it may have been a problem with the keyboard. When is the next update due?
