Hi! Just got an update and is now resolved on my end, hope this help. :)
Hi MYOB
I've been puzzled what's up with my keyboard that I can't Tab through from the date column anymore - no longer defaults to the current month/year and just does random changes to the date that I'm trying to enter. Then a mouse click is required.
It is so very disappointing to discover not only is this issue due to a MYOB "upgrade", it has been brought to your attention by disgruntled users and has been outstanding now for almost two weeks and there is still no change. EXTREMELY frustrating to those of us that are already busy people and now have to take extra time out of our day to wrestle with a created problem which you are already aware of but have not managed to rectify. For almost two weeks. Cutting edge technology and customer service right there. Please please please do something about this. Save all of our sanities.
Thanks
Hi qrcarers,
Your account has been flagged as affected, and we've forwarded it to the relevant team. They're actively working on a fix, and we'll make sure to update you as soon as there's progress.
We know this isn't ideal, and we appreciate you sticking with us while we get this sorted.
Regards,
Sai
Hey MYOB is there an update date yet to this fix this major error? As mentioned the fix is going to be in the next upgrade when is this scheduled? As stated above your flagging accounts with this issue, but it seems to be a bigger issue then just flagging accounts as seems to be effecting all users. An update on a fix date would be great and appreciated by all. thank you!
hey MYOB support, would you please flag my account as affected also? This has been so frustrating for the last 2 weeks and it's taking so much longer to get invoices processed. Extremely frustrating when we're receiving constant notifications of price increases for our monthly subscriptions, but the product is becoming less user friendly!
Also, is there an ETA on when we can expect the next release? How long will we have to put up with this issue?
Hi wendyb_eai,
I've flagged your account as affected. I know this has been dragging on, and I know this has been a hassle, and I understand how it's impacting your invoicing. Right now, we don't have an ETA on the next release, but as soon as we do, we'll share an update.
Regards,
Sai
