Hi MYOB
I've been puzzled what's up with my keyboard that I can't Tab through from the date column anymore - no longer defaults to the current month/year and just does random changes to the date that I'm trying to enter. Then a mouse click is required.
It is so very disappointing to discover not only is this issue due to a MYOB "upgrade", it has been brought to your attention by disgruntled users and has been outstanding now for almost two weeks and there is still no change. EXTREMELY frustrating to those of us that are already busy people and now have to take extra time out of our day to wrestle with a created problem which you are already aware of but have not managed to rectify. For almost two weeks. Cutting edge technology and customer service right there. Please please please do something about this. Save all of our sanities.
Thanks
Hi qrcarers,
Your account has been flagged as affected, and we've forwarded it to the relevant team. They're actively working on a fix, and we'll make sure to update you as soon as there's progress.
We know this isn't ideal, and we appreciate you sticking with us while we get this sorted.
Regards,
Sai
Hey MYOB is there an update date yet to this fix this major error? As mentioned the fix is going to be in the next upgrade when is this scheduled? As stated above your flagging accounts with this issue, but it seems to be a bigger issue then just flagging accounts as seems to be effecting all users. An update on a fix date would be great and appreciated by all. thank you!
hey MYOB support, would you please flag my account as affected also? This has been so frustrating for the last 2 weeks and it's taking so much longer to get invoices processed. Extremely frustrating when we're receiving constant notifications of price increases for our monthly subscriptions, but the product is becoming less user friendly!
Also, is there an ETA on when we can expect the next release? How long will we have to put up with this issue?
Hi wendyb_eai,
I've flagged your account as affected. I know this has been dragging on, and I know this has been a hassle, and I understand how it's impacting your invoicing. Right now, we don't have an ETA on the next release, but as soon as we do, we'll share an update.
Regards,
Sai
Hi since the recent 2025.2.1.9 update I can no longer use my left hand keyboard Tab Key function button when entering a date on either an invoice or a quote. You now have to manually type your date in then move the Mouse cursor to enter in further information.
When you have multiple entries this is extremely time consuming!!
Can I please have a MYOB representative attend to this please.
Thank you.
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\n\n
Your account has been flagged as affected, and we've forwarded it to the relevant team. They're actively working on a fix, and we'll make sure to update you as soon as there's progress.
\n\n
We know this isn't ideal, and we appreciate you sticking with us while we get this sorted.
\n\n
Regards,
\nSai
","body@stringLength":"680","rawBody":"Hi
\n
Your account has been flagged as affected, and we've forwarded it to the relevant team. They're actively working on a fix, and we'll make sure to update you as soon as there's progress.
\n\n
We know this isn't ideal, and we appreciate you sticking with us while we get this sorted.
\n\n
Regards,
\nSai
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display: inline-block;\n }\n\n .footer-links-wrapper ul li a {\n margin-right: 20px;\n }\n\n .footer-links-wrapper-2 {\n justify-content: space-between;\n }\n}\n\n.myob-social-links a:hover .myob-icon {\n fill: #969ea7;\n}\n\n.myob-social-links .myob-icon {\n -webkit-transition: fill 0.2s ease-out;\n transition: fill 0.2s ease-out;\n fill: #687480;\n}\n\n.myob-social-links .myob-icon a {\n -webkit-transition: color 0.2s ease-out;\n transition: color 0.2s ease-out;\n color: #969ea7;\n text-decoration: none;\n}\n\n.myob-footer-copyright {\n color: #687480;\n padding-right: 20px;\n}\n\n.myob-footer-copyright a,\n.myob-footer-copyright a:hover {\n color: var(--lia-rte-custom-color-18);\n}\n\n.myob-social-links {\n margin-bottom: 0;\n}\n\n.myob-social-links li {\n float: left;\n margin-bottom: 0;\n line-height: 0;\n}\n\n.myob-social-links li + li {\n margin-left: 1.25em;\n}\n\n.myob-social-links li a:before {\n content: \" \";\n display: inline-block;\n width: 24px;\n height: 24px;\n background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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padding: 2.5rem var(--lia-bs-grid-gutter-width);\n margin: 0 auto;\n font-size: 0.875rem;\n\n @media (min-width: 576px) {\n max-width: 33.75rem;\n }\n\n @media (min-width: 768px) {\n max-width: 45rem;\n padding: 2.5rem calc(var(--lia-bs-grid-gutter-width) * 0.5);\n }\n\n @media (min-width: 992px) {\n max-width: 60rem;\n }\n\n @media (min-width: 1260px) {\n max-width: var(--lia-container-max-width);\n }\n}\n\n.custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 {\n display: flex;\n justify-content: flex-start;\n flex-wrap: wrap;\n width: 100%;\n color: var(--lia-rte-custom-color-18);\n\n ul {\n list-style: none;\n padding: 0;\n flex: 100%;\n margin-bottom: 0;\n\n li {\n a {\n color: var(--lia-rte-custom-color-18);\n padding: 0.3125rem 0;\n display: inline-block;\n }\n }\n }\n\n + .custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 {\n border-top: 1px solid #687480;\n margin-top: 1.25rem;\n padding-top: 1.25rem;\n }\n}\n\n.custom_widget_Custom_Footer_footer-text-wrapper_7twck_69 {\n color: var(--lia-rte-custom-color-18);\n width: 100%;\n}\n\n.custom_widget_Custom_Footer_footer-text-wrapper_7twck_69 p {\n margin-bottom: 0;\n}\n\n.custom_widget_Custom_Footer_footer-social-wrapper_7twck_78 {\n display: flex;\n justify-content: space-between;\n color: var(--lia-rte-custom-color-18);\n border-top: 1px solid var(--lia-rte-custom-color-18);\n margin-top: 1.25rem;\n padding-top: 1.25rem;\n width: 100%;\n}\n\n.custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 .custom_widget_Custom_Footer_footer-social-wrapper_7twck_78 ul li {\n width: auto;\n display: inline-block;\n}\n\n.custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 .custom_widget_Custom_Footer_footer-social-wrapper_7twck_78 ul li a {\n padding: 0;\n margin-right: 0;\n border-radius: 0.75rem;\n}\n\n@media (min-width: 992px) {\n .custom_widget_Custom_Footer_footer-text-wrapper_7twck_69,\n 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I've been puzzled what's up with my keyboard that I can't Tab through from the date column anymore - no longer defaults to the current month/year and just does random changes to the date that I'm trying to enter. Then a mouse click is required.
It is so very disappointing to discover not only is this issue due to a MYOB \"upgrade\", it has been brought to your attention by disgruntled users and has been outstanding now for almost two weeks and there is still no change. EXTREMELY frustrating to those of us that are already busy people and now have to take extra time out of our day to wrestle with a created problem which you are already aware of but have not managed to rectify. For almost two weeks. Cutting edge technology and customer service right there. Please please please do something about this. Save all of our sanities.
Thanks
","body@stringLength":"955","rawBody":"Hi MYOB
I've been puzzled what's up with my keyboard that I can't Tab through from the date column anymore - no longer defaults to the current month/year and just does random changes to the date that I'm trying to enter. Then a mouse click is required.
It is so very disappointing to discover not only is this issue due to a MYOB \"upgrade\", it has been brought to your attention by disgruntled users and has been outstanding now for almost two weeks and there is still no change. EXTREMELY frustrating to those of us that are already busy people and now have to take extra time out of our day to wrestle with a created problem which you are already aware of but have not managed to rectify. For almost two weeks. Cutting edge technology and customer service right there. Please please please do something about this. Save all of our sanities.
Thanks
","author":{"__ref":"User:user:279481"},"isEscalated":null,"postTime":"2025-03-24T18:55:22.137+11:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"kudosSumWeight":0,"repliesCount":5,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:891066_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":42},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Revision:revision:891082_1":{"__typename":"Revision","id":"revision:891082_1","lastEditTime":"2025-03-25T10:08:24.390+11:00"},"QueryVariables:ReplyList:message:891082:1":{"__typename":"QueryVariables","id":"ReplyList:message:891082:1","value":{"id":"message:891082","first":10,"sorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1743051948212":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1743051948212","value":{"altText":"{login}'s 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Tab key function no longer working in date area of invoice.","moderationData":{"__ref":"ModerationData:moderation_data:891269"},"body":"Hey MYOB is there an update date yet to this fix this major error? As mentioned the fix is going to be in the next upgrade when is this scheduled? As stated above your flagging accounts with this issue, but it seems to be a bigger issue then just flagging accounts as seems to be effecting all users. An update on a fix date would be great and appreciated by all. thank you!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":1,"postTime":"2025-03-27T15:11:14.824+11:00","lastPublishTime":"2025-03-27T15:11:14.824+11:00","metrics":{"__typename":"MessageMetrics","views":24},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Accounting_Software_General/message:890397/message:891269","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:891271"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"412","rawBody":"
Hey MYOB is there an update date yet to this fix this major error? As mentioned the fix is going to be in the next upgrade when is this scheduled? As stated above your flagging accounts with this issue, but it seems to be a bigger issue then just flagging accounts as seems to be effecting all users. An update on a fix date would be great and appreciated by all. thank you!
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:891269_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:891271":{"__typename":"ModerationData","id":"moderation_data:891271","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:891271":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:295370"},"id":"message:891271","revisionNum":1,"uid":891271,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Accounting_Software_General"},"parent":{"__ref":"ForumReplyMessage:message:891269"},"conversation":{"__ref":"Conversation:conversation:890397"},"subject":"Re: Tab key function no longer working in date area of invoice.","moderationData":{"__ref":"ModerationData:moderation_data:891271"},"body":"
Hi Yvette_M,
\n\n
Thanks for checking in! We don't have a confirmed date for the next update just yet, but the team is actively working on it. As soon as we have more details, we'll be sure to share them.
\n\n
Regards,
\nSai
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-03-27T15:34:47.170+11:00","lastPublishTime":"2025-03-27T15:34:47.170+11:00","metrics":{"__typename":"MessageMetrics","views":12},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Accounting_Software_General/message:890397/message:891271","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"569","rawBody":"Hi
\n
Thanks for checking in! We don't have a confirmed date for the next update just yet, but the team is actively working on it. As soon as we have more details, we'll be sure to share them.
\n\n
Regards,
\nSai
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:891271_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:356463":{"__typename":"User","id":"user:356463","uid":356463,"login":"wendyb_eai","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-03-25T15:52:35.870+11:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":null,"entityType":"USER","eventPath":"community:myob/user:356463"},"ModerationData:moderation_data:891128":{"__typename":"ModerationData","id":"moderation_data:891128","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:891128":{"__typename":"ForumReplyMessage","uid":891128,"id":"message:891128","revisionNum":1,"author":{"__ref":"User:user:356463"},"readOnly":false,"repliesCount":1,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Accounting_Software_General"},"parent":{"__ref":"ForumReplyMessage:message:891082"},"conversation":{"__ref":"Conversation:conversation:890397"},"subject":"Re: Tab key function no longer working in date area of invoice.","moderationData":{"__ref":"ModerationData:moderation_data:891128"},"body":"hey MYOB support, would you please flag my account as affected also? This has been so frustrating for the last 2 weeks and it's taking so much longer to get invoices processed. Extremely frustrating when we're receiving constant notifications of price increases for our monthly subscriptions, but the product is becoming less user friendly!
Also, is there an ETA on when we can expect the next release? How long will we have to put up with this issue?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2025-03-25T15:56:42.491+11:00","lastPublishTime":"2025-03-25T15:56:42.491+11:00","metrics":{"__typename":"MessageMetrics","views":33},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Accounting_Software_General/message:890397/message:891128","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:891134"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"477","rawBody":"hey MYOB support, would you please flag my account as affected also? This has been so frustrating for the last 2 weeks and it's taking so much longer to get invoices processed. Extremely frustrating when we're receiving constant notifications of price increases for our monthly subscriptions, but the product is becoming less user friendly!
Also, is there an ETA on when we can expect the next release? How long will we have to put up with this issue?
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:891128_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:891134":{"__typename":"ModerationData","id":"moderation_data:891134","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:891134":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:295370"},"id":"message:891134","revisionNum":1,"uid":891134,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Accounting_Software_General"},"parent":{"__ref":"ForumReplyMessage:message:891128"},"conversation":{"__ref":"Conversation:conversation:890397"},"subject":"Re: Tab key function no longer working in date area of invoice.","moderationData":{"__ref":"ModerationData:moderation_data:891134"},"body":"Hi wendyb_eai,
\n\n
I've flagged your account as affected. I know this has been dragging on, and I know this has been a hassle, and I understand how it's impacting your invoicing. Right now, we don't have an ETA on the next release, but as soon as we do, we'll share an update.
\n\n
Regards,
\nSai
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-03-25T16:42:59.832+11:00","lastPublishTime":"2025-03-25T16:42:59.832+11:00","metrics":{"__typename":"MessageMetrics","views":17},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Accounting_Software_General/message:890397/message:891134","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"638","rawBody":"Hi
\n
I've flagged your account as affected. I know this has been dragging on, and I know this has been a hassle, and I understand how it's impacting your invoicing. Right now, we don't have an ETA on the next release, but as soon as we do, we'll share an update.
\n\n
Regards,
\nSai
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:891134_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1743051948212":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1743051948212","value":{"loadMore":"Show More"},"localOverride":false},"Revision:revision:891128_1":{"__typename":"Revision","id":"revision:891128_1","lastEditTime":"2025-03-25T15:56:42.491+11:00"},"Revision:revision:891271_1":{"__typename":"Revision","id":"revision:891271_1","lastEditTime":"2025-03-27T15:34:47.170+11:00"},"Revision:revision:891134_1":{"__typename":"Revision","id":"revision:891134_1","lastEditTime":"2025-03-25T16:42:59.832+11:00"},"Revision:revision:891269_1":{"__typename":"Revision","id":"revision:891269_1","lastEditTime":"2025-03-27T15:11:14.824+11:00"}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"accounting_software_general","messageSubject":"tab-key-function-no-longer-working-in-date-area-of-invoice-","messageId":"890397","replyId":"891082"},"buildId":"9FJG2s74-Surmr3HCEDcZ","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"myob","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/community/FooterWidget/FooterWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/community/FooterWidgetHelpLink/FooterWidgetHelpLink.tsx","./components/community/KhorosLogo/KhorosLogo.tsx","./components/customComponent/CustomComponentContent/HtmlContent.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx"],"appGip":true,"scriptLoader":[]}
