Hi! Just got an update and is now resolved on my end, hope this help. :)
Hi Sallyw,
Our team is aware of this issue, and we’ve confirmed with our developers that the TAB key functionality will definitely be fixed in the next AccountRight release. I’ve also flagged your file as affected, so you’ll be notified as soon as there are any updates.
Regards,
Earl
Same issue, please advise when it's fixed.
It is very annoying and takes time when processing to use the mouse not the Tab.
I feel like we should be getting at the very least a discount on our next month's subscriptions, if not a free month. This issue has been ongoing for weeks now and it's costing us all a lot more processing & admin time to work around it.
Hi MT-HSP and wendyb_eai,
We totally get how annoying this ongoing problem must be, and we're really sorry for all the hassle it's caused. The Product team is on it and doing their best to fix the issue. While we can't give you an exact date for the next AccountRight update, we assure you that the fix will definitely be included in the next release. We've logged your account and made a note of your feedback in the ongoing case. Thanks for your patience.
Cheers,
MYOB
yeah, see, this doesn't mean anything to us at this point. What you're saying is just words. I was already told 2 days ago that my account had been flagged as affected so telling me that you've done that today just suggests to me that this is not an actual procedure that happens. You're just saying words that don't mean anything. The next update could be months away. We need a solution now. Small business is hard enough in the current economic environment without having to pay more for a product that isn't working how it should be working. Don't bother replying. Just release the next update already (or roll back the last one and delay the April price increase!!!)
