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PJL1's avatar
PJL1
Contributing Cover User
7 months ago

Taking a company off line

I have 1 company online, and 3 small company files in My Library.  I now want to down-size and take the online company into My Library.  Can someone tell me where to find the instructions?
PJL1's avatar
PJL1
Contributing Cover User

0067

I think that it was Deblaw Nominees

Earl_HD's avatar
Earl_HD
MYOB Moderator
7 months ago

Hi PJL1 ,

Thanks for the information. Upon reviewing the Serial Number provided, I'm unable to locate the Company File name you mentioned. Could you please go to Help > About MYOB AccountRight and check the Company File ID? This will help us proceed further. Thank you!


Looking forward to your response.

Regards,
Earl

  • PJL1's avatar
    PJL1
    Contributing Cover User
    7 months ago

    It looks like    5

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      7 months ago

      Hi PJL1 ,

      Thanks for confirming. I've successfully removed the Company File ID from the cloud/online. For future reference, you can visit this help page for more information. Manage libraries


      If you have any further queries, feel free to post again, and one of us will be happy to assist you.

      Regards,
      Earl

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