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ABell's avatar
ABell
Member
6 hours ago

Unable to access second company file since 2 September after migration

We operate two company files under a single AccountRight Premier subscription and have been able to access both files online for years.   Since 2 September, immediately following the recent MYOB mi...
Doreen_P's avatar
Doreen_P
MYOB Moderator
4 hours ago

Hi ABell,

 

Sorry for the disruption this is causing to your order processing, payroll and superannuation administration. We’ve checked your Hyper Case and can confirm it’s already with our Developer Team for investigation. There’s no confirmed response timeframe to share just yet, but once the issue has been resolved, you’ll receive an update.

 

Cheers.

Doreen

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