Forum Discussion

KMCRRF's avatar
KMCRRF
2 years ago

Unable to invite user

We have our file online/confirmed ect. and I am getting an error when trying to add new users -  Unable to invite user, we are still getting your online file ready so you can't invite users right no...
Doreen_P's avatar
Doreen_P
MYOB Moderator

Hi, KMCRRF 

 

Thanks for your post, and welcome to the MYOB Community Forum.

 

We are sorry to hear that you have received this error message for two weeks. We have fixed the issue you are having on your end. Kindly log out, log back into your account, and then try to invite a user to see if you will receive the error message again.

 

Please let us know if you require any further assistance with this. We are happy to assist.

 

Best regards,

Doreen

KMCRRF's avatar
KMCRRF
2 years ago

I logged out and tried again and am still having the same error

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.