Forum Discussion

GA39's avatar
GA39
Trusted User
12 months ago
Solved

Unable to invite users

Hi, we upgraded our offline file to online AccountRight Plus this morning. We are unable to invite user since 9am today. 4 hours passed and it is still not working. The message is "We're still gett...
  • Doreen_P's avatar
    12 months ago

    Hi, GA39 

     

    Thanks for your post.

     

    Sorry to hear that 4 hours passed already and you still cannot invite a user to your company file. To further assist you with this, kindly send me a private message with the following details:

     

    • Serial number
    • Name of primary contact and email address
    • Business name
    • Company File ID (Help > About MYOB AccountRight)

     

    Best regards,

    Doreen