Forum Discussion

Jane62's avatar
Jane62
User
10 months ago
Solved

Unable to invite users

Unable to invite user   Error message: We're still getting your online file ready, so you cant invite users right now. We won't take long, so please try again soon.   How can this be fixed.
  • Isaiah_C's avatar
    Isaiah_C
    10 months ago

    Hi Jane62,

     

    Thank you for the post and for letting us know your concern. Thank you for the error message and I'm sorry for the inconvenience it may have caused. I'll be glad to help you in resolving this. I'll be sending you a private message to get some details and to further assist you with this.

     

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
10 months ago

Hi Jane62,

 

Thank you for the post and for letting us know your concern. Thank you for the error message and I'm sorry for the inconvenience it may have caused. I'll be glad to help you in resolving this. I'll be sending you a private message to get some details and to further assist you with this.

 

 

 

Please let me know if you need further help.

 

Kind regards,

Sai

  • Jane62's avatar
    Jane62
    User
    10 months ago

    Yes I need assistance in solving my inability to invite users to my new company.

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      10 months ago

      Hi Jane62,

       

      Thank you for your response. I've sent you a private message. Please kindly check it and provide me the information needed to further assist you with this. You can check your private message by clicking your avatar icon on the top right corner and click the envelope icon.

       

       

      Please let me know if you need further help.

       

      Kind regards,

      Sai