Forum Discussion

HutchinsBros's avatar
HutchinsBros
Cover User
24 days ago

update 2025.1

I am having trouble backing up MYOB since the update.  It takes 10 times longer than it did before.

I also am annoyed about the Font and screen size changes.  Why touch things that are working??

Robyn

  • Shella_A's avatar
    Shella_A
    MYOB Moderator

    Hi HutchinsBros,

     

    The latest update 2025.1 has not introduced any changes in font and screen size within the MYOB setup. If you're experiencing any changes in these areas, it's advisable to check your computer or browser settings. The prolonged backup times after the update could be due to various factors; you may want to explore potential solutions in your system configurations or consult with your technical support for further assistance.

     

     

    Regards,

    Shella

    • Lynzo's avatar
      Lynzo
      Experienced Cover User

      Hi Shella, The latest update 2025.1.0 - Build 2025.1.1.8 has most certainly affected the screen sizing on the Windows version of MYOB AR. When you first open MYOB the main page (Command Centre) is normal and fills the screen but as soon as you go to do something it downsizes and cannot be resized again - all it does is move around the screen - either into the middle or over to the left hand side. It needs to be looked at and fixed. All of the programmes within AR are fine and fill the screen or can be resized just not the main Command Centre page. It wasn't like this until the last update which has caused it.

      • Shella_A's avatar
        Shella_A
        MYOB Moderator

        Hi Lynzo,

         

        Thanks for informing us about the screen sizing issue caused by the latest update 2025.1.0 - Build 2025.1.1.8 in MYOB AccountRight. This resizing issue with the Command Centre is a known problem, and our development team is currently working on a fix. About the release date, it's difficult to provide a precise timeline as each update varies. Your patience is greatly appreciated.

         

         

        Regards,

        Shella

  • acme1intl's avatar
    acme1intl
    Contributing Cover User

    I agree - what is going on?  Can we change the screen size back I wonder?