Forum Discussion
Hi Victoria,
Thanks for sharing all those details. It’s definitely a real hassle when your computer crashes, especially when you have unfinished work.
It’s hard to tell the exact MYOB version without checking your account details. However, based on what you’ve shared about using an offline file, please download and install AccountRight Server Edition 2026.5. Once installed, you should be able to restore your ZIP backup in Server Edition. Please note that Server Edition is a temporary way to access offline AccountRight files and isn’t a long-term solution. If the backup still won’t restore, please contact our team with your account details and the version shown in the error message. We’ll be happy to take a closer look and help identify the right MYOB version for you. You can reach our them through any of the support options listed on our Contact page.
Cheers,
Princess
Hi Princess,
Thank you for your suggestion, but I really don't want to have to use an online version. I have used the offline version for many years and only need to keep going for a few more years. The message I keep getting is that the file you have chosen is not an AR standard company file. I don't know what version I am now using except that the invoice says it is AR Live Standard and I didn't see that in the download options. I have contacted MYOB support through my account and explained the issue but have not had a response yet.
Regards, Vicki
- Genreve_S24 days agoMYOB Moderator
Hi Victoria,
If you want to keep working offline, the option you're after is Server Edition.
If you only need to open the file once in a while, you can also use an older AccountRight PC Edition from the downloads page.
If you're not sure which version you're using, open AccountRight and see the app version on the landing page.

Regards,
Genreve
- Victoria24 days agoExperienced User
Hi Genreve,
Thank you for your suggestion.
However, isn't the server edition only a temporary solution and won't I eventually have to move to the online version?
Regards,
Vicki
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Learn, solve, grow
Level up your skills and find answers across all MYOB products