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jenna9817's avatar
jenna9817
Contributing User
8 months ago
Solved

Back up and restoring Files

Morning All,    we have a branch in WA that we are closing so therefore we no longer need the MYOB subscription for that branch.    If we back up the company file for WA will we still be able to ...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
8 months ago

Hi jenna9817,

 

I understand that you need to cancel your subscription. Rest assured, even after cancellation, you'll still have read-only access to your data, allowing you to view your information and reports. Additionally, if you've created a backup file, you'll be able to restore and access that data whenever you need.

 

Regards,

Sai

  • jenna9817's avatar
    jenna9817
    Contributing User
    8 months ago

    Thank you Sai 

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      8 months ago

      Hi,

       

      You are always welcome! If you need any assistance in the future, please feel free to post again.

       

      Regards,

      Sai

       

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up and restoring Files","id":"message:876125","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:318536"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:AccountRight-Reports"},"conversation":{"__ref":"Conversation:conversation:876125"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:876125"},"body@stripHtml({\"truncateLength\":200})":" Morning All,    we have a branch in WA that we are closing so therefore we no longer need the MYOB subscription for that branch.    If we back up the company file for WA will we still be able to ...","body@stringLength":"371","rawBody":"

Morning All, 

 

we have a branch in WA that we are closing so therefore we no longer need the MYOB subscription for that branch. 

 

If we back up the company file for WA will we still be able to access the files in future when we close our subscription? 

 

Thank you for the help 

 

","kudosSumWeight":0,"postTime":"2024-08-15T11:00:19.611+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:876125_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":77},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Morning All, 

 

we have a branch in WA that we are closing so therefore we no longer need the MYOB subscription for that branch. 

 

If we back up the company file for WA will we still be able to access the files in future when we close our subscription? 

 

Thank you for the help 

 

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Hi jenna9817,

\n

 

\n

I understand that you need to cancel your subscription. Rest assured, even after cancellation, you'll still have read-only access to your data, allowing you to view your information and reports. Additionally, if you've created a backup file, you'll be able to restore and access that data whenever you need.

\n

 

\n

Regards,

\n

Sai

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2024-08-16T08:53:29.860+10:00","lastPublishTime":"2024-08-16T08:53:29.860+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":117},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:AccountRight-Reports/message:876125/message:876248","readOnly":false,"editFrozen":false,"body@stringLength":"580","rawBody":"

Hi ,

\n

 

\n

I understand that you need to cancel your subscription. Rest assured, even after cancellation, you'll still have read-only access to your data, allowing you to view your information and reports. Additionally, if you've created a backup file, you'll be able to restore and access that data whenever you need.

\n

 

\n

Regards,

\n

Sai

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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Thank you Sai 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"21","kudosSumWeight":0,"postTime":"2024-08-20T10:48:54.948+10:00","lastPublishTime":"2024-08-20T10:48:54.948+10:00","metrics":{"__typename":"MessageMetrics","views":56},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:AccountRight-Reports/message:876125/message:876633","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:876777"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:876777":{"__typename":"ModerationData","id":"moderation_data:876777","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:876777":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:295370"},"id":"message:876777","revisionNum":1,"uid":876777,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:AccountRight-Reports"},"parent":{"__ref":"ForumReplyMessage:message:876633"},"conversation":{"__ref":"Conversation:conversation:876125"},"subject":"Re: Back up and restoring Files","moderationData":{"__ref":"ModerationData:moderation_data:876777"},"body":"

Hi,

\n

 

\n

You are always welcome! If you need any assistance in the future, please feel free to post again.

\n

 

\n

Regards,

\n

Sai

\n

 

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