Forum Discussion

jenna9817's avatar
jenna9817
Contributing User
18 days ago

Back up and restoring Files

Morning All,    we have a branch in WA that we are closing so therefore we no longer need the MYOB subscription for that branch.    If we back up the company file for WA will we still be able to ...
  • Isaiah_C's avatar
    Isaiah_C
    17 days ago

    Hi jenna9817,

     

    I understand that you need to cancel your subscription. Rest assured, even after cancellation, you'll still have read-only access to your data, allowing you to view your information and reports. Additionally, if you've created a backup file, you'll be able to restore and access that data whenever you need.

     

    Regards,

    Sai

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
17 days ago

Hi jenna9817,

 

I understand that you need to cancel your subscription. Rest assured, even after cancellation, you'll still have read-only access to your data, allowing you to view your information and reports. Additionally, if you've created a backup file, you'll be able to restore and access that data whenever you need.

 

Regards,

Sai

  • jenna9817's avatar
    jenna9817
    Contributing User
    13 days ago

    Thank you Sai 

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      12 days ago

      Hi,

       

      You are always welcome! If you need any assistance in the future, please feel free to post again.

       

      Regards,

      Sai

       

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