Balance Sheet - MYOB glitch

Hi Genreve

 

Our file is rolled over each year (our financial year is Jan - Dec) we have to do this so our reports show actual v budget and actual v last year. 

There was previously an opening balance in this account, input by previous bookkeeper, however we removed the opening balance over 3 years ago.

I can see via saved reports that the 2 accounts have changed during this year (Jan - current)

Since the retained earnings have fixed themselves, I will remove the opening balance and keep an eye out for it happening again, and in that event contact MYOB.

Thank you for your input.

 

Regards

 

Vikki 

Hi VictoriasBooks, 

 

Thanks for explaining what you’re seeing on your reports.

 

This looks more like a false out-of-balance than an actual change to your balances. Balance Sheet and Trial Balance reports are really only designed to run for the current or previous financial year, so if the report is being run outside that range, that can throw it out of balance.

 

I’d check the file's financial year compared to the report first. If it’s still not lining up after fixing that, it’d be best to reach out to support so they can dig into what’s causing it. You can do that by submitting a ticket through My Account or jumping onto live chat through MOCA, our virtual assistant.

Regards,
Genreve