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LouD's avatar
LouD
Experienced User
3 months ago
Solved

Discrepancies in figures when accessing reports

Hi, Why can I bring up a report in AccountRight on my desktop and the figures are different to the exact same report that I access in the web browser? For example Net Profit on desktop $178560 and ...
LouD's avatar
LouD
Experienced User
3 months ago

Thanks Mike,

I started going through each item and figures were very different for a lot of accounts. I decided to switch accounting methods then switched back again on the web browser report and the figures changed to match desktop figures. 

Maybe it  just needed a technical kick up the rear!!

 

Thanks for your response.

Mike_James's avatar
Mike_James
Ultimate Cover User
3 months ago

Great work! Of course the fix you applied shouldn't be necessary, but clearly was in this case.

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in figures when accessing reports","id":"message:886811","revisionNum":1,"repliesCount":11,"author":{"__ref":"User:user:213976"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:AccountRight-Reports"},"conversation":{"__ref":"Conversation:conversation:886811"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:886811"},"body@stripHtml({\"truncateLength\":200})":" Hi, Why can I bring up a report in AccountRight on my desktop and the figures are different to the exact same report that I access in the web browser? For example Net Profit on desktop $178560 and ...","body@stringLength":"503","rawBody":"

Hi,

Why can I bring up a report in AccountRight on my desktop and the figures are different to the exact same report that I access in the web browser?

For example Net Profit on desktop $178560 and Net Profit on web browser is $245732. Both reports are set to include all transactions including year-end adjustments. GST owed for the period is $61761 so it's not the gst component causing the issue.

What am I not understanding?

 

Appreciate  your feedback.

","kudosSumWeight":0,"postTime":"2025-01-15T15:43:51.563+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:886811_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":262},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:886811":{"__typename":"Conversation","id":"conversation:886811","solved":true,"topic":{"__ref":"ForumTopicMessage:message:886811"},"lastPostingActivityTime":"2025-03-12T07:54:29.282+11:00","lastPostTime":"2025-03-12T07:54:29.282+11:00","unreadReplyCount":11,"isSubscribed":false},"ModerationData:moderation_data:886811":{"__typename":"ModerationData","id":"moderation_data:886811","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:886811_1":{"__typename":"Revision","id":"revision:886811_1","lastEditTime":"2025-01-15T15:43:51.563+11:00"},"ForumReplyMessage:message:886836":{"__typename":"ForumReplyMessage","id":"message:886836","conversation":{"__ref":"Conversation:conversation:886811"},"author":{"__ref":"User:user:1368"},"revisionNum":1,"uid":886836,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:AccountRight-Reports"},"subject":"Re: Discrepancies in figures when accessing reports","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:886836"},"parent":{"__ref":"AcceptedSolutionMessage:message:886833"},"body":"

Great work! Of course the fix you applied shouldn't be necessary, but clearly was in this case.

","body@stringLength":"102","rawBody":"

Great work! Of course the fix you applied shouldn't be necessary, but clearly was in this case.

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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Thanks Mike,

I started going through each item and figures were very different for a lot of accounts. I decided to switch accounting methods then switched back again on the web browser report and the figures changed to match desktop figures. 

Maybe it  just needed a technical kick up the rear!!

 

Thanks for your response.

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Thanks Mike,

I started going through each item and figures were very different for a lot of accounts. I decided to switch accounting methods then switched back again on the web browser report and the figures changed to match desktop figures. 

Maybe it  just needed a technical kick up the rear!!

 

Thanks for your response.

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