I am trying to run a report of our Items that shows both Custom List and Custom Field areas. There seems to be no option to do this in the Online version. When I run it from the Desktop version it adds Inactive Items even though they have been deselected and also skips hundreds of items. Can anybody help? Thanks
Hi Nickisms,
Yep, those custom list and custom field columns aren’t available in the browser report at the moment.
If you run it from the desktop app, you can add them via Insert/Modify > Show/Hide.
The inactive items still showing, and the report skipping a lot of items, isn’t expected though. If unticking Show Inactive Items doesn’t stick, I’d recommend reaching out to support so they can check the file properly. You can do this by creating a ticket in My Account or connecting to our live chat team through MOCA, our virtual assistant.
Regards,
Genreve
Thanks Genreve
I will create a ticket. I know l am not the only user to have this problem. It has been mentioned on the forum by others.
Regards Julie
