Report Timing Out Immediately
Is anyone else having issues viewing a sales report for Accounts Receivable Summary - mine instantly goes to Operation Timed Out - try again? I normally use this function everyday. I have tried thr...
Forum Discussion
Hi Jayemee1,
If you’re using AccountRight on desktop, you can try the Timeout Extender. This increases the timeout limit, but because it involves editing AccountRight’s configuration file, it’s best to do that only if you’re comfortable with those steps or have help from your IT person.
Another option is to back up the online file and restore it online again to refresh the file. If it still times out after that, please reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so we can investigate it further.
Regards,
Sai
