when running MYOB reports then trying to save. After saving and going the document to re-open later. It won't open as its not PDF but rather a "26 File Type". I've had Nitro and our IT look at this issue and it hasn't been resolved. I now have to print to PDF then save which is step longer than it needs to be. Has anyone else had this problem.
Iam also experiencing the same problem here. I do not think the problem is from Microsoft Print to PDF as this function is working well in my computer. I am very disappointed with this matter happened recently by MYOB
Hi Chellie22051,
That doesn’t sound like normal report save behaviour. If the file is saving as a .26 file type instead of opening as a PDF, it may be worth having MYOB support check whether anything in the report export process is contributing to it. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account. In the meantime, Print to PDF, then save sounds like the cleanest workaround to keep things moving.
Cheers,
Doreen
